Choose the fastest path
Global support & lifetime partnership
More than machines.
A partner for life.
From installation and startup through maintenance, parts, training and modernization, Navis helps protect the performance and value of your equipment throughout its operating life.
Production issue
My equipment needs service.
Share the equipment, location and current symptoms so our team can route the request quickly.
Parts request
I need a part or consumable.
Provide the machine, serial number and any available part number, drawing or photo.
Planned improvement
I want training, maintenance or an upgrade.
Tell us what you want to improve and we will connect the right lifecycle specialist.
Support across the lifecycle
Expertise that keeps performance moving forward.
Support is not an afterthought. It is part of how we engineer dependable production and long-term customer value.
Installation & commissioning
Move from delivery to dependable production with coordinated installation, startup and performance validation.
- On-site supervision
- Systems integration
- Performance validation
- Operator handoff
Preventive maintenance
Protect uptime and equipment life with planned inspection, adjustment and replacement programs.
- Planned maintenance
- Inspection & adjustment
- Wear-part replacement
- Performance optimization
Technical support & service
Reach experienced people who understand the equipment, the process and the production consequences.
- Remote diagnostics
- Troubleshooting
- Field service
- Rapid response
Training & education
Build the knowledge and confidence your team needs to operate and maintain the line effectively.
- Operator training
- Maintenance training
- Classroom & on-site
- Customized programs
Parts & consumables
Keep critical items available with genuine parts, quality consumables and knowledgeable identification support.
- Genuine OEM parts
- Fast shipping
- Inventory support
- Extended warranties
Upgrades & retrofits
Extend the useful life of installed equipment with current controls, efficiency improvements and new capabilities.
- Controls upgrades
- Efficiency improvements
- Technology integration
- Retrofit solutions
A lifetime partnership
Support that evolves with your operation.
Needs change after startup. Our lifecycle approach helps you move from stable production to sustained uptime, better performance and future-ready capability.
Start
Commissioning
Establish safe operation, process stability and production readiness.
Operate
Training & support
Give teams the knowledge and expert access to run with confidence.
Protect
Maintenance & parts
Reduce avoidable downtime and preserve equipment performance.
Improve
Optimization & upgrades
Increase capability, efficiency and long-term asset value.
The Navis difference
Support the process—not just the part.
When production is interrupted, the root cause does not always stop at one component. Navis combines equipment knowledge with process understanding to help solve the complete problem.
- Process-aware supportWe look beyond the component to understand how the problem affects the material and the line.
- Multi-brand expertiseOne team can coordinate support across the Navis technology ecosystem and integrated solutions.
- Global coordinationSupport resources, partners and parts can be aligned around where your equipment operates.
- Built for continuityDocumentation, training and lifecycle planning reduce dependence on individual operators.
Parts & consumables
Right part. Right now. Every time.
Genuine parts, quality consumables and knowledgeable identification support help keep equipment reliable and reduce avoidable production risk.
- Machine and serial-number identification
- OEM replacement and wear parts
- Consumables and recommended spares
- Inventory and lifecycle planning
Upgrades & retrofits
Make proven equipment ready for what comes next.
Modern controls, improved efficiency and new process capabilities can extend useful life while helping established equipment meet today’s production expectations.
01Controls and HMI modernization
02Energy and efficiency improvements
03Safety and reliability enhancements
04New process capability integration
Request support
Tell us what you need. We’ll route it to the right team.
Include the equipment model, serial number, location and as much detail as possible. For an operating issue, describe what changed and any alarms or symptoms you are seeing.